Product Item Warranty
Motherboard 3 Years
Video Card 3 Years
BRIX Barebone 3 Years
BRIX PC (Complete System) 1 Year
Server Board 3 Years
Server System 3 Years
Keyboard / Mouse / Headset 2 Years
Notebook *1-2 Years
Slate PC / Netbook 1 Year
Chassis 1 Year
Wireless / Networking Products 1 Year
All Refurbished Products 90 Days
  • The above warranty policy applies only to North America region customers located in North America.
  • Other regions' policy may differ. Please contact your country's distributor if located outside of North America.
  • All items need to be authorized with RMA number prior to shipping to GIGABYTE. Customers are responsible for one-way shipping to GIGABYTE.
  • GIGABYTE is not responsible for any shipping damages during transit, customer induced physical damages and/or non-GIGABYTE branded products.
  • All RMA / Returns are only accepted at GIGABYTE, 17358 Railroad St., City of Industry, CA 91748.
* If you would like to know the detail of Notebook, please follow this link: https://www.gigabyte.com/us/Support/Consumer/Warranty/Laptop
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  • Check warranty Status by SN
  • Request and check RMA Status
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  • Check warranty Status by SN
  • Request warranty service online (approve within 2 days)
  • Check RMA status
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Questions?
Contact us via any of the following methods during our business hours:
Monday - Friday 8:30 AM - 5:30 PM Pacific Time
Email: services@gigabyteusa.com
Phone: 1-(626)-854-9338 op. 4
Fax: 1-(626)-854-9326
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GIGA-BYTE TECHNOLOGY CO., LTD. Any unauthorized use is strictly prohibited.